Diagnose first, repair right

AC repair & faults in Al Rawasi

In Al Rawasi, east Jeddah, AC repair deals with varied systems in modern mid-rise residential towers. Alrabih's team carefully tests the circuit, coil, drain and joints before replacement to ensure the fault does not recur.

  • Diagnose before fixing
  • Symptoms and causes
  • Repair or replace

Clients We're Proud to Serve

Organisations and companies that trusted Alrabih with their projects.

  • Saudi Aramco
  • Ministry of Energy
  • Royal Saudi Land Forces
  • Royal Saudi Naval Forces
  • Al Baik
  • Centro Hotels by Rotana
  • King Abdullah Economic City
  • First Mills
  • Juffali
  • eXtra
  • Dr. Soliman Fakeeh Medical Center
  • Alesayi Motors
  • Abu Zaid
  • Water Desalination
  • Attieh Steel
  • SSCO
  • Creet
  • Emad Rizq
  • Alfaneyah
  • Rawat Alam Al Tasmeem
  • IBI Magix Arabia — Construction Services
  • Midtown for Construction
  • Petra Engineering Industries Co.
  • Hyrmas
  • Batterjee Medical College
  • Advanced Horizons Contracting Company
  • D.Metals
  • Benchbox — Masters of Space
  • Sadafco
  • Umm Al-Qura University
  • Saudi Arabian Drug Store (SADS)
  • Foamco
  • Ahmad A. R. Bin Afif Industries Co. (Sandwich Panel Factory)
  • Namariq
  • ALS

When you need a fault technician

  1. 1

    The unit runs but does not cool

    The compressor runs, the fan turns, but the air is warm or barely cool. The cause may be in the capacitor, a loose flare joint or a condenser coil choked with Jeddah dust and salt. The site check decides which.

  2. 2

    The unit trips the breaker or stops suddenly

    The circuit breaker opens minutes after start-up, or the unit shuts off on its own then restarts. This points to overload on the compressor, a faulty capacitor or a thermal cut-out triggered by weak ventilation. We test each possibility in order.

  3. 3

    Water dripping from the indoor unit

    Damp on the wall or ceiling is alarming and often comes back after a clean. The most common cause is a blocked drain tray or a drain line without enough fall; sometimes an indoor coil freezes then thaws. We trace the water path to find exactly where it fails.

Who it's for

  • Your split unit hums but cools much less than before

    We test the capacitor, condenser coil and flare joints on your unit to find the real cause before any part is replaced.

    Ask on WhatsApp
  • An AC unit in your shop trips the breaker and disrupts business

    We trace the electrical circuit and test the capacitor and thermal cut-out to find why the breaker trips and fix it before it disrupts your business further.

    Ask on WhatsApp

What fault diagnosis and repair covers

  • Electrical circuit check
  • Capacitor and relay test
  • Evaporator and condenser coils
  • Drain line trace
  • Part replacement and test run
Request a quote

How we work

How we work

  1. 1

    Send the full symptoms

    Tell us on WhatsApp what you notice: a sound, a smell, dripping water, a tripped breaker or weak cooling. More detail means the technician arrives with the right tools and likely parts.

  2. 2

    Systematic on-site check

    The technician reads the fault code if there is one, then tests the electrical circuit, capacitor, both coils and the drain line, before deciding which part needs replacing.

  3. 3

    Explain the fault and options

    The technician tells you the actual cause and what fixing it takes. If the unit is old and the repair outweighs its practical value, he says so clearly and explains the options.

  4. 4

    Repair and test run

    After your approval the repair is done, the unit runs, air temperature is measured, the drain is checked and the electrical circuit is confirmed stable before the technician leaves.

Proper diagnosis or guessing at parts?

AlrabihThe usual way
Starting pointRead symptoms and test circuitReplace the nearest part
CapacitorMeasured before replacingReplaced without testing
Drain lineTraced to the outletCleaned and left
Replace decisionAgainst unit's remaining lifeNever raised
Vacuum checkDone after every circuit openingSometimes skipped

Some of our work

Ductwork, rooftop units and diffusers, from work we've completed in Jeddah.

  • Galvanized rectangular duct trunk with branch takeoffs and round diffusers, hung from a black ceiling, a Carrier unit visible behind — interior finishing stage.
  • Round diffusers and a spiral duct trunk in a tiled stairwell service shaft.
  • Rooftop ductwork and an exhaust fan, with Jeddah buildings in the background.
  • Rooftop packaged AC units with rectangular duct transitions, city buildings behind.
  • Insulated rooftop duct run beside a packaged unit, a warehouse roof in the background.
  • A grid of round diffusers in an open-plan office ceiling, mid-construction.
  • An insulated rooftop duct elbow, against a mountainous backdrop.
  • Large insulated ductwork running along a factory ceiling, with workers visible below.
  • A yellow round diffuser mid-installation, with spiral duct and a suspended ceiling grid.
  • Duct insulation wrap in progress on a construction site, bare duct still exposed.
  • A black-painted duct trunk with round diffusers and track lighting, in a finished retail interior.
  • An indoor AHU unit connected to round ductwork in a mechanical plant room, exposed concrete ceiling.
Similar project? Send us the details

Customer reviews

What our customers say

4.8

From 10 Google reviews

  • Muhammadramzan 2641

    “MashaaAllah. Services are so good. Behaviour and kindness 100/100. Prices are less then Market. Fully recommended”

  • shahzeb armani

    “Wow. Prices are so comfortable. Outstanding services. People are so talented and nice”

  • Tawfik AlyawerLocal Guide

    “U can find all u need for air conditioning”

Read every review on Google

Your satisfaction matters to us! If you had a great experience with us, we'd love a 5-star rating and a kind review.

Worked with us? Leave a review

Service areas

We come to you anywhere in Jeddah

From Al Shiraa and Al Yaqout in the north to Al Thaghr and Al Quraiyat in the south, with our base in Al Aziziyah.

Map of Jeddah by sector, with Alrabih's base in Al Aziziyah
Don't see your district?Message us. We most likely cover it.

What sets this district apart

Al Rawasi is a modern residential area with mid-rise towers, green spaces and relatively wide streets, housing mostly newer split units. Common faults stem from unbalanced pressure and poor joints from initial installation, plus constant intense summer heat. Many residents request accurate diagnosis because repeated faults signal failed initial repair.

Al Rawasi is in east Jeddah, a modern residential area of mid-rise towers and wide streets.

Most units here are relatively new splits but may suffer from pressure issues and refrigerant leaks due to initial installation quality.

The AC setup in Al Rawasi

  1. 1

    Modern split units per flat

    Al Rawasi towers have modern split units but may suffer from pressure problems from the initial installation.

  2. 2

    Copper pipes exposed to direct heat

    Copper pipes are often left exposed to direct sun on building facades, raising refrigerant temperature inside them.

  3. 3

    Outdoor units on roofs and external projects

    Most outdoor units are mounted on roofs or external areas, exposed to intense heat, dust and humidity.

Before the visit

Before our visit in Al Rawasi

  1. 1

    Pinpoint any leaks or strange symptoms

    Tell us exactly where you see water or oily spots and how often the unit loses pressure, as this speeds up diagnosis.

  2. 2

    Confirm the circuit can be safely disconnected

    Check that the power switch near both indoor and outdoor units is easily accessible and functional before the visit.

  3. 3

    Keep the outdoor unit safe and accessible

    Make sure the roof or external area where the unit sits is safe to stand on and work in, and move anything that might obstruct the team.

FAQ

Questions about AC repair & faults

How do you tell whether it is the capacitor or the compressor?

The technician measures the capacitor's microfarad value and compares it with the figure printed on the casing. If the reading is low, the capacitor is replaced first and the unit is retested. The compressor is only judged after confirming the surrounding circuit is sound, and this sequence prevents replacing an expensive part without reason.

Water keeps dripping from the ceiling after every service. Why?

Cleaning alone is not enough if the drain line does not have the right fall or the drain tray has a small crack. We follow the water path from the tray to the outdoor drain outlet and check the fall at every section. Sometimes the indoor coil freezes and thaws because of poor airflow, which is a different cause and needs a different check.

Does loud noise from the unit mean a serious fault?

It depends on the type of sound. A click at start-up is often plastic expanding with heat; a continuous hiss may point to a leak at a joint; a rattling sound usually means something caught in the fan or a fan that needs balancing. The technician describes the cause after listening and checking both units.

When is replacing the unit better than repairing it?

There is no fixed rule, but we consider the unit's age, the refrigerant type written on its nameplate and the cost of the repair against the price of a new unit. If faults keep returning or the refrigerant type is hard to source, replacing makes more economic sense. The technician lays the calculation out clearly before any decision is made.

Does a bad smell from the unit need a repair or just a clean?

A musty smell usually comes from bacterial growth on the evaporator coil or a stagnant drain tray, which is a cleaning matter. But a burning or hot-plastic smell points to heat in the electrical circuit or a component about to fail, and in that case a fault technician must inspect the unit before it is run again.

My unit loses pressure every few weeks, what is the cause?

Pressure loss usually signals a small leak in the pipes or joints, so we carefully test every joint and pipe to pinpoint the exact leak location before fixing it.

Outdoor units here face direct sun, do they need more maintenance?

Yes, direct sun exposure raises internal pressure and may trigger thermal cutouts, so we regularly check compressor and fan performance during summer.

The initial installation was poor, how do I ensure this repair is better?

We fully re-examine joints and pipes and correct any original installation errors, paying attention to details like correct pipe slope and thermal insulation.

Humidity is high here and mould appears fast, is that normal?

Yes, high humidity speeds up mould growth in the coil and drain pan, so we carefully check and clean drainage during every inspection to stop blockage and odours.

The Jeddah corniche in cool weather

Identify the fault and fix it

Send the unit's symptoms on WhatsApp and we will arrange a technician visit in your district, Saturday to Thursday, eight in the morning to eight in the evening.

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