Cold rooms kept running

Cold rooms in Madinat Al Sultan

In Madinat Al Sultan, South Jeddah, hotels, food companies and pharmacies rely on dependable cold rooms. Alrabih's team examines the evaporator, condenser, temperature control and seals to ensure stable performance and protect products and services.

  • Accurate diagnosis
  • Clean evaporator
  • Sealed door

Clients We're Proud to Serve

Organisations and companies that trusted Alrabih with their projects.

  • Saudi Aramco
  • Ministry of Energy
  • Royal Saudi Land Forces
  • Royal Saudi Naval Forces
  • Al Baik
  • Centro Hotels by Rotana
  • King Abdullah Economic City
  • First Mills
  • Juffali
  • eXtra
  • Dr. Soliman Fakeeh Medical Center
  • Alesayi Motors
  • Abu Zaid
  • Water Desalination
  • Attieh Steel
  • SSCO
  • Creet
  • Emad Rizq
  • Alfaneyah
  • Rawat Alam Al Tasmeem
  • IBI Magix Arabia — Construction Services
  • Midtown for Construction
  • Petra Engineering Industries Co.
  • Hyrmas
  • Batterjee Medical College
  • Advanced Horizons Contracting Company
  • D.Metals
  • Benchbox — Masters of Space
  • Sadafco
  • Umm Al-Qura University
  • Saudi Arabian Drug Store (SADS)
  • Foamco
  • Ahmad A. R. Bin Afif Industries Co. (Sandwich Panel Factory)
  • Namariq
  • ALS

When your cold room needs attention

  1. 1

    Room not holding temperature

    The temperature climbs slowly even though the unit keeps running, or the products inside are warmer than they should be. The cause could be the evaporator, condensing unit, refrigerant level or controller, and only a site check tells which.

  2. 2

    Evaporator icing up and stopping

    Ice builds on the evaporator until airflow stops and cooling fails. The cause is usually in the defrost circuit, its sensor or the evaporator fan. Jeddah's humid air speeds up icing when anything in that circuit is not working correctly.

  3. 3

    Door letting cold air escape

    A worn or deformed door seal lets warm humid air in, overloading the refrigeration unit and speeding up evaporator icing. If the door frame heater has failed, moisture builds on the frame and the door becomes hard to open.

Who it's for

  • Running a restaurant or central kitchen cold room

    We check the evaporator, defrost circuit and door seal in your kitchen cold room and fix any fault before your food stock is put at risk.

    Ask on WhatsApp
  • Operating a freezer room in a warehouse or retail outlet

    We find the cause of temperature loss in your freezer room, inspect the rooftop condensing unit, controller and alarm, and complete a full running test before we leave.

    Ask on WhatsApp

What the service covers

  • Evaporator check and clean
  • Defrost circuit and sensors
  • Door seal and frame heater
  • Rooftop condensing unit inspection
  • Controller and temperature alarm
Request a quote

How we work

How we work

  1. 1

    Describe the fault

    WhatsApp us what you see: the temperature showing on the controller, whether the unit is running or not, and the type of stock inside the room.

  2. 2

    Site check and diagnosis

    The technician checks the evaporator, condensing unit, defrost circuit, controller and door seal, then identifies the actual cause of the temperature loss before starting any work.

  3. 3

    Repair and replacement

    We fix what the diagnosis found: clean the evaporator, repair the defrost circuit, replace the seal or adjust the refrigerant charge to the type written on the unit nameplate.

  4. 4

    Test and handover

    We run the room and watch the temperature until it reaches the set value, confirm the alarm and controller are working, then hand you a report of what was done.

Systematic maintenance or a quick temporary fix?

AlrabihThe usual way
DiagnosisRoot cause firstSymptom fixed only
EvaporatorChecked and cleanedIgnored until it stops
Door sealChecked, adjusted or replacedLeft until obviously leaking
Controller and alarmTested before leavingNot checked
Post-visit reportWritten record of work doneVerbal summary only

Some of our work

Ductwork, rooftop units and diffusers, from work we've completed in Jeddah.

  • Galvanized rectangular duct trunk with branch takeoffs and round diffusers, hung from a black ceiling, a Carrier unit visible behind — interior finishing stage.
  • Round diffusers and a spiral duct trunk in a tiled stairwell service shaft.
  • Rooftop ductwork and an exhaust fan, with Jeddah buildings in the background.
  • Rooftop packaged AC units with rectangular duct transitions, city buildings behind.
  • Insulated rooftop duct run beside a packaged unit, a warehouse roof in the background.
  • A grid of round diffusers in an open-plan office ceiling, mid-construction.
  • An insulated rooftop duct elbow, against a mountainous backdrop.
  • Large insulated ductwork running along a factory ceiling, with workers visible below.
  • A yellow round diffuser mid-installation, with spiral duct and a suspended ceiling grid.
  • Duct insulation wrap in progress on a construction site, bare duct still exposed.
  • A black-painted duct trunk with round diffusers and track lighting, in a finished retail interior.
  • An indoor AHU unit connected to round ductwork in a mechanical plant room, exposed concrete ceiling.
Similar project? Send us the details

Customer reviews

What our customers say

4.8

From 10 Google reviews

  • Muhammadramzan 2641

    “MashaaAllah. Services are so good. Behaviour and kindness 100/100. Prices are less then Market. Fully recommended”

  • shahzeb armani

    “Wow. Prices are so comfortable. Outstanding services. People are so talented and nice”

  • Tawfik AlyawerLocal Guide

    “U can find all u need for air conditioning”

Read every review on Google

Your satisfaction matters to us! If you had a great experience with us, we'd love a 5-star rating and a kind review.

Worked with us? Leave a review

Service areas

We come to you anywhere in Jeddah

From Al Shiraa and Al Yaqout in the north to Al Thaghr and Al Quraiyat in the south, with our base in Al Aziziyah.

Map of Jeddah by sector, with Alrabih's base in Al Aziziyah
Don't see your district?Message us. We most likely cover it.

What sets this district apart

Madinat Al Sultan is a mixed area combining hotels, commercial, food and medical facilities, each with different cooling needs. Hotels require large, reliable cold rooms for substantial food stock, whilst food companies and pharmacies need very high temperature precision. Intense heat and coastal humidity in South Jeddah increase the load on cooling systems here, and any breakdown affects the facility's reputation and service quality.

Madinat Al Sultan is in South Jeddah, a mixed-use area for hotels, commercial and pharmaceutical facilities.

Hotels and food companies here have large and medium cold rooms with precise and reliable control systems.

The AC setup in Madinat Al Sultan

  1. 1

    Large cold rooms for hotels and restaurants

    Hotels need large high-capacity cold rooms to store significant quantities of food daily.

  2. 2

    Precision-temperature systems for pharmacies and food companies

    Pharmacies and food companies need rooms at very specific temperatures with highly precise electronic control systems.

  3. 3

    Tight seals and robust thermal insulation

    Seals and insulation must be strong to prevent air leakage and maintain temperature precision for sensitive products.

Before the visit

Before our visit in Madinat Al Sultan

  1. 1

    Specify the room location and facility type (hotel or pharmacy)

    Tell us the exact room and building location (hotel kitchen, pharmacy storage, etc.) to prepare the team properly.

  2. 2

    Coordinate the visit time with hotel or company management

    Agree with us on a time that does not clash with the facility's main service or production hours.

  3. 3

    Ensure adequate power and safe outdoor unit access

    Make sure electrical circuits are adequate and outdoor condenser units can be safely accessed from the yard or roof.

FAQ

Questions about Cold rooms

Why does the temperature rise even though the unit runs all the time?

Continuous running does not mean correct operation. Common causes include a refrigerant leak that reduces the charge, heavy frost on the evaporator coil blocking airflow, or a fault in the rooftop condensing unit raising head pressure. A site survey identifies the actual cause before any work begins.

How do I know if the defrost cycle is working properly?

Clear signs of a defrost fault include thick frost covering the full evaporator coil, a gradual temperature rise while the unit keeps running, and water pooling on the floor instead of draining away. The check covers the heater element, the defrost sensor and the controller, as the fault can lie in any of these parts.

What does a preventive visit for a cold room cover?

A preventive visit covers a pressure check on the refrigeration circuit, cleaning the condenser and evaporator coils, inspecting door seals and frame heaters, testing the controller and alarm, and checking copper pipe connections. The aim is to find a developing fault before it affects the room temperature and the stock inside.

What is the difference between a preventive visit and a repair visit?

A preventive visit is carried out on a unit that is running normally: the purpose is inspection, cleaning and finding early signs of wear before they become a breakdown. A repair visit is requested when an actual fault appears, such as a rising temperature, a stopped compressor or excessive coil icing. Diagnosis comes first, then the required work is defined.

Does Jeddah's rooftop heat affect the condensing unit's performance?

Yes. In summer, Jeddah rooftop surfaces reach very high temperatures, which raises condensing pressure, stresses the compressor and reduces cooling capacity. Regular cleaning of the condenser coil to remove the dust and salt that cling to the fins is essential, not optional. A site survey determines whether the unit's position or the airflow around it is making the problem worse.

The hotel is busy with guests, can you service without disrupting operations?

Yes, we understand the importance of continuous service. We focus on quick, precise maintenance without lengthy room downtime.

The pharmacy needs very specific temperatures for medicines, how do you verify this?

We inspect the temperature sensor and electronic controller precisely and document readings to ensure compliance with pharmaceutical standards.

High humidity here causes seal and coil problems, is that right?

Yes, coastal humidity increases condensation and dust on evaporator coils. We clean coils and seals regularly to maintain performance.

Do you offer periodic maintenance contracts for hotels and companies?

Yes, we provide customised periodic maintenance contracts for hotels and companies. Contact us to determine the appropriate maintenance schedule and services.

The Jeddah corniche in cool weather

Protect your stock before you lose it

WhatsApp us a description of what you are seeing in your cold room, or call us, and we will book a site visit Saturday to Thursday.

CallWhatsApp