Cold rooms kept running

Cold rooms in Umm Sidrah

In Umm Sidrah, north-east Jeddah, cold rooms in restaurants, small hotels and cafés keep fresh ingredients and prepared food safe. Alrabih's team repairs the evaporator, condenser, controller and door to ensure reliable cooling and food safety.

  • Accurate diagnosis
  • Clean evaporator
  • Sealed door

Clients We're Proud to Serve

Organisations and companies that trusted Alrabih with their projects.

  • Saudi Aramco
  • Ministry of Energy
  • Royal Saudi Land Forces
  • Royal Saudi Naval Forces
  • Al Baik
  • Centro Hotels by Rotana
  • King Abdullah Economic City
  • First Mills
  • Juffali
  • eXtra
  • Dr. Soliman Fakeeh Medical Center
  • Alesayi Motors
  • Abu Zaid
  • Water Desalination
  • Attieh Steel
  • SSCO
  • Creet
  • Emad Rizq
  • Alfaneyah
  • Rawat Alam Al Tasmeem
  • IBI Magix Arabia — Construction Services
  • Midtown for Construction
  • Petra Engineering Industries Co.
  • Hyrmas
  • Batterjee Medical College
  • Advanced Horizons Contracting Company
  • D.Metals
  • Benchbox — Masters of Space
  • Sadafco
  • Umm Al-Qura University
  • Saudi Arabian Drug Store (SADS)
  • Foamco
  • Ahmad A. R. Bin Afif Industries Co. (Sandwich Panel Factory)
  • Namariq
  • ALS

When your cold room needs attention

  1. 1

    Room not holding temperature

    The temperature climbs slowly even though the unit keeps running, or the products inside are warmer than they should be. The cause could be the evaporator, condensing unit, refrigerant level or controller, and only a site check tells which.

  2. 2

    Evaporator icing up and stopping

    Ice builds on the evaporator until airflow stops and cooling fails. The cause is usually in the defrost circuit, its sensor or the evaporator fan. Jeddah's humid air speeds up icing when anything in that circuit is not working correctly.

  3. 3

    Door letting cold air escape

    A worn or deformed door seal lets warm humid air in, overloading the refrigeration unit and speeding up evaporator icing. If the door frame heater has failed, moisture builds on the frame and the door becomes hard to open.

Who it's for

  • Running a restaurant or central kitchen cold room

    We check the evaporator, defrost circuit and door seal in your kitchen cold room and fix any fault before your food stock is put at risk.

    Ask on WhatsApp
  • Operating a freezer room in a warehouse or retail outlet

    We find the cause of temperature loss in your freezer room, inspect the rooftop condensing unit, controller and alarm, and complete a full running test before we leave.

    Ask on WhatsApp

What the service covers

  • Evaporator check and clean
  • Defrost circuit and sensors
  • Door seal and frame heater
  • Rooftop condensing unit inspection
  • Controller and temperature alarm
Request a quote

How we work

How we work

  1. 1

    Describe the fault

    WhatsApp us what you see: the temperature showing on the controller, whether the unit is running or not, and the type of stock inside the room.

  2. 2

    Site check and diagnosis

    The technician checks the evaporator, condensing unit, defrost circuit, controller and door seal, then identifies the actual cause of the temperature loss before starting any work.

  3. 3

    Repair and replacement

    We fix what the diagnosis found: clean the evaporator, repair the defrost circuit, replace the seal or adjust the refrigerant charge to the type written on the unit nameplate.

  4. 4

    Test and handover

    We run the room and watch the temperature until it reaches the set value, confirm the alarm and controller are working, then hand you a report of what was done.

Systematic maintenance or a quick temporary fix?

AlrabihThe usual way
DiagnosisRoot cause firstSymptom fixed only
EvaporatorChecked and cleanedIgnored until it stops
Door sealChecked, adjusted or replacedLeft until obviously leaking
Controller and alarmTested before leavingNot checked
Post-visit reportWritten record of work doneVerbal summary only

Some of our work

Ductwork, rooftop units and diffusers, from work we've completed in Jeddah.

  • Galvanized rectangular duct trunk with branch takeoffs and round diffusers, hung from a black ceiling, a Carrier unit visible behind — interior finishing stage.
  • Round diffusers and a spiral duct trunk in a tiled stairwell service shaft.
  • Rooftop ductwork and an exhaust fan, with Jeddah buildings in the background.
  • Rooftop packaged AC units with rectangular duct transitions, city buildings behind.
  • Insulated rooftop duct run beside a packaged unit, a warehouse roof in the background.
  • A grid of round diffusers in an open-plan office ceiling, mid-construction.
  • An insulated rooftop duct elbow, against a mountainous backdrop.
  • Large insulated ductwork running along a factory ceiling, with workers visible below.
  • A yellow round diffuser mid-installation, with spiral duct and a suspended ceiling grid.
  • Duct insulation wrap in progress on a construction site, bare duct still exposed.
  • A black-painted duct trunk with round diffusers and track lighting, in a finished retail interior.
  • An indoor AHU unit connected to round ductwork in a mechanical plant room, exposed concrete ceiling.
Similar project? Send us the details

Customer reviews

What our customers say

4.8

From 10 Google reviews

  • Muhammadramzan 2641

    “MashaaAllah. Services are so good. Behaviour and kindness 100/100. Prices are less then Market. Fully recommended”

  • shahzeb armani

    “Wow. Prices are so comfortable. Outstanding services. People are so talented and nice”

  • Tawfik AlyawerLocal Guide

    “U can find all u need for air conditioning”

Read every review on Google

Your satisfaction matters to us! If you had a great experience with us, we'd love a 5-star rating and a kind review.

Worked with us? Leave a review

Service areas

We come to you anywhere in Jeddah

From Al Shiraa and Al Yaqout in the north to Al Thaghr and Al Quraiyat in the south, with our base in Al Aziziyah.

Map of Jeddah by sector, with Alrabih's base in Al Aziziyah
Don't see your district?Message us. We most likely cover it.

What sets this district apart

Umm Sidrah is a hospitality and tourism district with small to medium restaurants, cafés and some boutique hotels, so cold rooms here range from small units in cafés to larger ones in restaurants and hotels. Cooling demand is seasonal and peaks in tourism season, and rapid outdoor temperature swings stress the controllers. Cleanliness and reliability are essential for food safety and health standards compliance.

Umm Sidrah lies in north-east Jeddah, a hospitality and tourism zone with restaurants and cafés.

Cold rooms here range from small split units in cafés to larger separate systems in restaurants and hotels.

The AC setup in Umm Sidrah

  1. 1

    Small split units in cafés and coffee shops

    Small cafés use compact split units to keep beverages and pastries cold.

  2. 2

    Medium separate units in restaurants and hotels

    Restaurants and boutique hotels use larger units with reasonably powerful outdoor condensers.

  3. 3

    Smart controllers for temperature monitoring

    Modern units in upmarket restaurants include smart controllers to maintain stable temperature throughout service.

Before the visit

Before our visit in Umm Sidrah

  1. 1

    Coordinate with the restaurant or hotel manager on the best repair time

    Repairs may disrupt service, so choose a time after service ends or before it starts to minimise disruption.

  2. 2

    Clear food and ingredients from the cold room before repair

    Move food to temporary cooling or ice boxes to prevent spoilage during repair.

  3. 3

    Ensure safe access to the outdoor condenser from the building

    The outdoor condenser may be on the roof or in a back yard, so tell us its location and safe access route.

FAQ

Questions about Cold rooms

Why does the temperature rise even though the unit runs all the time?

Continuous running does not mean correct operation. Common causes include a refrigerant leak that reduces the charge, heavy frost on the evaporator coil blocking airflow, or a fault in the rooftop condensing unit raising head pressure. A site survey identifies the actual cause before any work begins.

How do I know if the defrost cycle is working properly?

Clear signs of a defrost fault include thick frost covering the full evaporator coil, a gradual temperature rise while the unit keeps running, and water pooling on the floor instead of draining away. The check covers the heater element, the defrost sensor and the controller, as the fault can lie in any of these parts.

What does a preventive visit for a cold room cover?

A preventive visit covers a pressure check on the refrigeration circuit, cleaning the condenser and evaporator coils, inspecting door seals and frame heaters, testing the controller and alarm, and checking copper pipe connections. The aim is to find a developing fault before it affects the room temperature and the stock inside.

What is the difference between a preventive visit and a repair visit?

A preventive visit is carried out on a unit that is running normally: the purpose is inspection, cleaning and finding early signs of wear before they become a breakdown. A repair visit is requested when an actual fault appears, such as a rising temperature, a stopped compressor or excessive coil icing. Diagnosis comes first, then the required work is defined.

Does Jeddah's rooftop heat affect the condensing unit's performance?

Yes. In summer, Jeddah rooftop surfaces reach very high temperatures, which raises condensing pressure, stresses the compressor and reduces cooling capacity. Regular cleaning of the condenser coil to remove the dust and salt that cling to the fins is essential, not optional. A site survey determines whether the unit's position or the airflow around it is making the problem worse.

The restaurant is busy at lunch, can the cold room be repaired without closing?

Some repairs are quick and minor without full shutdown, but major repairs need temporary power off. We assess this on site and schedule with you for the least disruptive time.

The hotel is occupied, the cold room broke down, what is the fastest response?

Call us immediately with the situation and location. We respond urgently to hotels and restaurants because cooling failure damages reputation and operations.

The restaurant serves hot and cold dishes, does the cold room need advanced maintenance?

Yes, restaurants serving varied dishes need highly reliable cold rooms. We offer monthly maintenance that inspects the evaporator, controller and door.

The café's cold room is tiny, can you access it for maintenance?

Yes, we maintain even very small units with high care despite tight spaces, using specialist tools if needed.

The Jeddah corniche in cool weather

Protect your stock before you lose it

WhatsApp us a description of what you are seeing in your cold room, or call us, and we will book a site visit Saturday to Thursday.

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